CareCounsel Relocates to Expanded Offices
San Rafael, CA, July 18, 2008 — CareCounsel, LLC, the nation's oldest health advocacy and healthcare assistance company, is pleased to announce it has moved into new and expanded office space to accommodate its growth.
"As we enter our second decade of providing health advocacy services," commented Larry Gelb, CareCounsel's founder and Chief Executive Officer, "this move lets us expand our footprint and make major investments in our infrastructure to maintain our leadership position in customer service and client satisfaction. We owe a tremendous amount of gratitude to all our client organizations that have supported our growth over the past eleven years."
CareCounsel was founded to help employees, retirees and their families navigate healthcare and health insurance systems. Since CareCounsel pioneered the health advocacy niche in 1997, the concept of employers offering independent health advocacy support has gained much credence.
"Managing our growth to avoid the service disruptions that have plagued other firms in the advocacy niche has always been a key aim," continued Gelb. "Our new space prepares us for the future, while expanding our ability to bring on new clients who have expressed interest in our health advocacy program."
Employees and retirees covered by CareCounsel have unlimited access to healthcare assistance services at open enrollment for help choosing health plans and healthcare providers and throughout the year to resolve claims and billing issues, eligibility problems, provider network issues and to learn about diseases and conditions, identify high quality hospitals and providers and obtain treatment cost information. Over 50,000 consumers have received CareCounsels help with over 97% agreeing on written follow-up surveys that the service has been a valuable benefit for their employer to offer.
About CareCounsel, LLC
CareCounsel was founded to help Americans deal with the many problems they encountering when navigating the complex world of healthcare. The company is headquartered in San Rafael, California. More information can be found at www.carecounsel.com.