Making Healthcare Easy for Your Organization

Improve Employee Health and Productivity

Providing quality healthcare is critical to your competitive advantage. But when changes in healthcare happen, this can create more burden on your benefits staff.

CareCounsel provides your HR and benefits staff with an expert resource for help with time-consuming employee healthcare and insurance questions and troubleshooting requests. Having a confidential third-party that handles healthcare-related calls can also reduce the risk of HIPAA violations.

We work in partnership with your organization’s health benefits initiatives to deliver a customized health advocacy program that employees, retirees and family members love to use. We save time and frustration for your employee and your HR staff — translating into productivity savings for your company.

Decreasing the Burden on HR

CareCounsel is the first call for your employees when problems arise. We are able to resolve issues on your behalf by talking to vendors, resolving common system issues or eligibility glitches, and much more. CareCounsel benefits your organization by:

• Increasing employee satisfaction and morale with the benefits you provide
• Saving your company and employees time and money — increasing your productivity
• Demonstrating a commitment to employees and their families that you care about their healthcare needs, and that you support them as healthcare grows more complex and costly
• Providing better data about health plan performance
• Safeguarding protected health information under HIPAA, and reducing violation risks